To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

Job Summary

This position provides critical support for the quality, validity and integrity of confidential data to use in decision making and organizational efficiency improvement initiatives. The Data Analyst retrieves, analyzes and summarizes business, medical, operations, financial, sales, customer and/or economic data in order to develop competitive and business intelligence, to optimize effectiveness and/or predict business outcomes. Incumbent identifies, analyzes, and interprets trends or patterns and prepares ongoing reports and data visualizations in order to support business decisions. Incumbent is expected to serve as a coach and mentor with advanced data analytics knowledge.

Requirements

Additional Job Description

EDUCATION

Bachelor’s degree in Science, Technology, Math, Business, Data Science/Informatics, Actuarial Science, Healthcare Management, or other related field. In lieu of degree, five (5) years' health-related, non-clerical experience with an insurance, managed care, or healthcare technology-related organization will be considered.

EXPERIENCE

Minimum three (3) years' data analytics experience, which includes data extraction, data manipulation, repository building and data interpretation. OR applicable Masters in related field with minimum one (1) years' data analytics experience.

Experience with rational database i.e. SAS, SQL, AQT and MS Windows based query software.

Experience with the application of data management and analysis tools including but not limited to MS Access, SAS, R, S+, SQL, or Cognos preferred.

ESSENTIAL SKILLS & ABILITIES

Process Information

Deductive Reasoning

Category Flexibility

Case-Based Reasoning

Problem Solving

Report Creation

Report Processing

Report Presentations

Objectives Oriented

Strategic Approach

Critical Thinking

Organizing

Prioritization

Planning Activities

MySQL

IBM Cognos Impromptu

Mathematical Reasoning

Problem Sensitivity

Interpersonal Communication

Applied Research

External Communication

Sound Judgment

Decision Making

Written Expression

Written Comprehension

Information Collection

Analyze Information

Skills

• Analytical Decision Making
• Analytical Problem Solving
• Collaborative Communications
• Critical Reasoning
• Critical Thinking
• Cross-Functional Communications
• Cross-Functional Planning
• Data Analysis
• Database Queries
• Data Management
• Deductive Reasoning
• IBM Cognos Impromptu
• Information Interpretation
• Management Techniques
• Mathematical Reasoning
• MySQL Database Administration
• Object Classification
• Problem Sensitivity
• Researching
• Security Awareness
• Sound Judgment
• Strategic Planning
• Written Communication

Responsibilities

• Consults with users or decision makers to identify data sources, required data elements, and/or data validation standards.
• Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop statistics and design methodologies to be used for decision making and new business initiatives.
• Interprets data to identify business trends, conduct root cause analysis of business problems, and suggest areas for process improvement.
• Manages and uses ad-hoc report requests and findings to develop reporting processes.
• Serves on special projects.

Certifications

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.