SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
We're building toward a future where every customer interaction with vision care is seamless, informed, and genuinely personal. Our design and product teams are early in building the systems that make that possible, and AI is core to how we're getting there.
The CX Incubator exists to rapidly build and test new concepts for our mobile app before larger investments are made. We're looking for a hands-on Frontend Engineer focused on AI prototyping who combines software engineering, experience applying AI technologies, and strong product and design instincts to turn ambitious customer experience ideas into functional, testable prototypes.
You'll work alongside a marketer and designer to take concepts from ideation to realistic, testable simulations and prototypes. You'll build customer-facing experiences that apply and integrate existing AI technologies, including conversational AI, content decisioning, recommendations, personalization, generative experiences, and voice interactions.
You'll also use AI-native development tools and workflows to move quickly from idea to working simulations and prototypes. This role isn't simply about using AI to code faster; it's about understanding, evaluating, and applying AI technologies to solve real customer problems and independently figuring out how to turn early concepts into working POCs. The goal is to prove out the customer experience and the technology behind it—not to build the final production-ready solution.
This is a role for a builder who is comfortable with ambiguity, enjoys creating working solutions quickly, and learns through experimentation.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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1-800 Contacts is a vision care company that makes it simpler, easier, and more accessible for people to get the vision care they need.