Are you passionate about fashion and love helping others find styles that make them feel their best? 12th Tribe is looking for a talented and creative Stylist to join our LA store team on Abbot Kinney! As a Stylist, you'll be a key player on the sales floor, curating outfits that align with our brand’s unique aesthetic and helping customers express their personal style. You’ll help create a memorable shopping experience, guiding customers to pieces they’ll love while staying true to the 12th Tribe vision. With an entrepreneurial mindset and a strong eye for trends, you'll also support day-to-day store operations and take on the important role of Key Holder, ensuring everything runs smoothly.
If you're ready to make an impact and bring your styling expertise to a dynamic team, we’d love to hear from you!
Requirements
- Previous retail and styling experience required.
- Strong fashion sense and knowledge of current trends.
- Excellent communication and customer service skills - confidence on a sales floor
- Ability to work in a busy environment and change tasks when needed
- Enthusiastic and go-getter attitude
- Flexibility to work weekdays, weekends, and holidays as required.
- Must be reliable, detail-oriented and organized
Responsibilities
Customer interaction
- Actively engage with customers in-store and through store phone line to, assess their style needs, and offer personalized recommendations to create complete outfit
- Create an engaging and positive shopping environment for each customer that walks into the store
- Ask open ended questions & get to know each customer’s unique needs. Make them feel part of the Tribe!
- Answer inquiries over slack and store phone line
- Ring up and close sales at register POS system
Product knowledge
- Stay updated on current fashion trends, fabric types, fit, and product details to accurately answer customer questions
- Stay updated on 12th Tribe collections and monthly product drops
- Try on clothing to understand fit and fabric to better suggest and sell to clients
Styling expertise
- Style yourself according to the 12th Tribe aesthetic
- Be up to date on current fashion trends
- Suggest clothing and accessories that complement customers' body types, personal style, and lifestyle.
Fitting room assistance
- Start fitting rooms for customers as they shop the floor
- Style up and fluff fitting rooms for clients to inspire full outfits
- Guide customers through the fitting process, provide feedback on fit, and suggest alternative options and outfits
- Keep fitting rooms clean, organized, and tidy
Sales generation
- Utilize suggestive selling techniques to maximize sales opportunities and meet individual sales goals
- Be aware of sales goals and actively think of creative ways to reach them
- Be entrepreneurial and seek out opportunities with new and old clients
- Client outreach and maintaining relationships with customers as you build relationships - actively reach out to clients to get them back into the store
Visual merchandising
- Assist managers in creating visually appealing displays and merchandise arrangements to highlight new arrivals and promote sales.
- Maintain the store up to visual standards daily
- Ability to change mannequins when items are sold/need updating
Social Media/Filming
- Willingness to appear in videos and social media content for store
Overall Operations
- Help to unpack, tag and organize new merchandise when it comes into store
- Organize and arrange merchandise in stock areas
- Maintain organization of overall store
- Open + close the store up to company standards
- Correspond with Customer Service team through Slack
- Ability to lift up to 25lbs
