I Section B - General Description of Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other related duties may be required and assigned.
Under the direction of the Crisis Team Lead, the MCOT Case Manager provides community-based crisis intervention services to individuals experiencing acute behavioral health and substance use crises. This position responds to individuals presenting with complex needs, including suicidal ideation, depression, psychosis, substance use disorders, emotional distress, and potential risk of harm to self or others.
Key responsibilities include conducting crisis assessments, developing safety plans and therapeutic interventions, coordinating referrals, facilitating linkage to ongoing treatment and community resources, and supporting individuals and families through crisis stabilization and recovery. The MCOT Case Manager monitors client progress, documents services, and collaborates with healthcare providers, law enforcement, schools, hospitals, and other community partners to ensure continuity of care and safety.
Services are delivered in a variety of settings, including homes, schools, hospitals, jails, emergency departments, and other community locations. Team members must be able to respond in person to activated crisis calls within one hour, regardless of urgency level.
This position requires extensive local travel, participation in an on-call rotation, flexibility to work evenings and weekends, rotating schedules, and occasional overtime to meet community crisis response needs.
Additional responsibilities include maintaining accurate clinical documentation and data systems, preparing reports and correspondence, participating in required training and staff meetings, and ensuring compliance with agency, state, and program standards.
Join a team dedicated to delivering compassionate, timely, and life-saving behavioral health services to individuals and families when they need them most.
I Section C - Minimum Job Qualifications
Applicants must meet the following minimum qualifications to be considered for this position:
I Section D - Preferred Job Qualifications
Preference may be given to applicants who possess one or more of the following:
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