Endur Experience is necessary or else the similar software.
Role Description:
2 of 3 5+ years experience required. Accountable for the end to end Endur solution. Triage PROD issues escalated from L2s. Investigate and close Incidents. Serve as escalation point for L2 staff. Serve as focal points for “critical” core and data corruption issues. Communicate status of issues at critical issues meetings. Serve as escalation point for operations groups running End-of-Day activities and health checks. Provide knowledge sharing sessions for L2s and L3s after major situations. Review requests for change and determine high level impacts to the solution. Review Design Documents to determine cross functional and CAP implications. Review project deployment plans and provide feedback on potential risks. Review and understand documentation
Thanks & Regards,
Krishna Chaitanya Addanki
IT RECRUITER
3SBC
An E-Verified Company
Number:2818239222 Extn: 561
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
3S Business Corporation is a specialized Software & Consulting Services Provider based in Houston, TX, which helps clients plan, implement and maintain their technology investments cost effectively while improving the business performance.