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    360 IT Professionals

    Software Development

    Desktop Support

    Denver, United StatesOn-SiteContract1+ yrs experiencePosted 1mo ago
    All 360 IT Professionals jobs

    Job description

    • Provides support to end users on a variety of issues.
    • Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.
    • Documents, tracks and monitors the problem to ensure a timely resolution.
    • May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
    • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
    • Relies on instructions and pre-established guidelines to perform the functions of the job.
    • Primary job functions do not typically require exercising independent judgment.

    PURPOSE

    This contractor will be responsible for assisting in the day-to-day activities surrounding break-fix activities. Additionally, this position will assist with imaging and deploying new equipment, maintaining inventory and ensure we meet our current service level commitments.

    SCOPE

    ● Provide technical assistance for user questions/issues on Windows 7, 8 and 10 and Microsoft Office

    ● Assist in configuring cell phones with both iPhone and Android.

    ● Resolve computer problems

    ● Install and perform minor repairs to computers and peripheral equipment

    ● Set up IT equipment for employee use

    ● Maintain records of daily hardware installations

    ● Prepare and document retired equipment and for surplus

    ● Update/create documentation and processes

    ● If remote access cannot fix problem, contractor may need to service multiple locations in the surrounding Denver metropolitan area.

    ● This contractor may be required to assist other teams for short duration in other locations around the Denver metropolitan area.

    All your information will be kept confidential according to EEO guidelines.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    360 IT Professionals

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

    View all 360 IT Professionals jobs
    Industry
    Software Development
    Open roles
    1601

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