IVR QA Analyst

Michigan Center, United StatesOn-SiteFull-timePosted 1mo ago

Job description

Role: IVR QA Analyst Location: Dimondale, MI
Duration: 8 months (with a high possibility of extension)
Interview Type:-Skype/Webcam

Job Requirements / Desired Skills:

5 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact centre testing.

Experience leading projects to completion.

Candidate MUST possess excellent communication skills and be a self-starter.

Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing

Proficiency in ID''ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects

Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA''s

Must have previous IVR and interface testing experience, including skills based routing testing.

Bachelor’s Degree in IT, or Business

Excel and Rational Experience

QA Certification Highly desired

Excellent written and verbal communication skills.

IVR QA Analysis

I would love to talk to you if you think this position suits your interest.

If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance.

NOTE: “Candidates that are offered a position are required to pass pre-employment drug and background screening”

Job details are sourced from the employer's original posting.

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About the company

360 IT Professionals

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

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Industry: Software Development
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