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    360 IT Professionals

    Software Development

    Partial Remote_Genesys Specialist(10 Yrs Contact center exp)_W2

    Charlotte, United StatesOn-SiteContract10+ yrs experiencePosted 1mo ago
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    Job description

    We are looking to fill multiple partial remote positions for Genesys specialists in Charlotte NC

    A Contact Center Services ("CCS") Genesys Engineer is a Professional Services Senior Consultant and is viewed by the customer as a subject matter expert responsible for solution architecture and consulting related to the implementation of complex contact center solutions involving the Genesys suite of products.

    Requirements:


    This position requires a broad range of skills related to implementation of complex contact center solutions. The ideal candidate has extensive experience in the implementation of the Genesys suite of contact center products as well as integration with common PBX"s (Avaya, CUCM, etc...).

    • BS degree in Computer Science or related field.
    • Demonstrated (reference able) professional consulting, implementation and solutions implementation experience with a specific focus on Genesys based solutions.
    • A minimum of 10 years contact center consulting experience.
    • Demonstrated ability to lead and drive an implementation from discovery through production rollout.
    • One or more Genesys v7 or Genesys v8 certifications such as GCP-CIV, GCP-DIV, GCP-CSIP or GCP-GVP.

    Webcam interview is acceptable.

    Job details are sourced from the employer's original posting.

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    About the company

    360 IT Professionals

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

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    Industry
    Software Development
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    1601

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