Verify information provided on lead requests forms that come in, responding to them within 5 minutes. Provide customers with product and service information. Identify, research, and resolve customer issues using the computer system. Complete call logs and reports to record job performance. Achieve performance goals outlined by supervisor. Contribute to the team environment.
Minimum typing speed of 50WPM
Basic reading, writing, and math skills required. Computer literate with the ability to learn customer service lead processing software application. Preferably one to three years of office experience.
Proficient in Microsoft Office
All your information will be kept confidential according to EEO guidelines.Job details are sourced from the employer's original posting.
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360Connect helps connect business buyers and sellers, assisting business buyers in finding the right supplier for complex purchases and helping suppliers grow their business by connecting them to prospective customers.