Events Registrar

Summary:

The Events Registrar assists with operational details for events, including, but not limited to, event-related communications before and after all Covenant Events, registration for all Covenant Events, post-event evaluation process, and on-site events support. Responsible for attending staff meetings as scheduled. Essential Functions · Customer Service: Serve as the primary point of contact for event inquiries, responding promptly, professionally, and courteously via phone, email, and in-person interactions.

Build and maintain positive relationships with attendees, vendors, and internal stakeholders through proactive and clear communication. Assist attendees with registration processes and ticketing issues, and provide pre-event information, including directions, parking details, and event schedules. Maintain accurate and up-to-date attendee records and communication logs. Prepare and distribute event-related communications, including confirmation emails, reminders, and informational updates.

Gather feedback from attendees and stakeholders to contribute to the continuous improvement of event experiences. o Provide on-site customer service during events, acting as a resource for attendees and proactively addressing their needs. · Event Coordination and Support: o Assist in the logistical planning and execution for all ECC events and/or event support for other Covenant Office events. o Prepare event materials, including name badges, signage, and informational packets. o Coordinate with vendors for deliveries, setup, and services as directed by the Director of Events. o Assist with room setups, as needed, including arranging tables, chairs, and audiovisual equipment according to event layouts. o Provide on-site support during events, assisting with registration, directing attendees, and resolving any issues that may arise. o Manage event registration supplies and inventory, ensuring adequate stock levels. o Assist with post-event tasks, such as packing materials, coordinating vendor departures, and collecting feedback. o Support the Director of Events, as requested, with administrative tasks, including scheduling meetings, preparing documents, and managing correspondence. o Contribute to the overall success of events by being a proactive and helpful team member. o Other event-related duties and/or projects as assigned by the Director of Ministry Services, the Director of Covenant Events, the Corporate Secretary, and/or the ECC President. .