Assistant Service Manager

Name: HireFT
Author: HireFT

Norcross, United StatesPosted 1h ago

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Job description

Job Responsibilities:

Support Service Department Manager in all service personnel including hiring, training, motivation, career development, reviews, and safety.
Assist with the development and improvement of internal processes and systems for seamless workflow within the service department.
Support Service Department Manager with weekly team meetings.
Ensure compliance with all local jurisdictions and NEC.
Support Service Department Manager with meetings with all stakeholders.
Work with dispatchers to determine work schedule and assignments.
Assist with establishing and tracking department budget.
Assist with ensuring that all equipment and tools are properly stocked
Work closely with Service Department Manager to implement sales strategies.
Assist with managing administrative and customer service functions
Analyze service productivity and recommend changes to improve customer service and profitability
Collaborate with senior management and the estimating team to support profitable project strategies
Assist in setting clear goals and expectations for Superintendents and field leadership
Support, coach, and provide administrative assistance to field teams
Help resolve customer concerns and project-related challenges
Oversee job closeout procedures and participating in post-project reviews
Develop and maintain strong relationships with vendors, clients, and industry partners
Ensure accurate documentation, reporting, and communication with all stakeholders
Maintain an organized work environment and uphold company values
Participate in training sessions, weekly project management meetings, and continuous improvement initiatives

Job details are sourced from the employer's original posting.

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About the company

5 Points Electrical

Electrical contracting and installation services company.

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Industry: Electrical Contracting
Open roles: 2