UNDERSTANDING
A cross-functional position, the Shipping and Receiving Technician position is essential to customer service, warehouse, transportation, and inventory operations (Customer Fulfillment). Shipping and Receiving Technicians accurately wrap, prepare, stage, load, and complete the shipping function for finished goods to our customers and accurately receive and verify finished goods, raw materials, packaging materials and bulk deliveries for silo replenishment. This team member aligns seamlessly with our core values, they are accountable for keeping themselves safe and motivating others around them to do the same. They acknowledge individual and team strengths, and weaknesses by always having a continuous improvement mindset, looking for ways to improve the overall process.
SCOPE
This position reports to DC Warehouse supervisor. They support shipping and receiving work activities in the DC Warehouse area as needed. They also support other operational activities in other departments and warehouse teams as directed by management, always having the positive mindset of continuous improvement and learning all facets of warehouse operations, with a focus on 99.85% perfect order, customer success.
CORE VALUES
Our 5 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.
- Own It
- Hustle and Refuse to Settle
- Love People
- Act for the Greater Good
- Find a way
RESPONSIBILITIES
- Systematically and accurately wraps, prepares, stages, loads, and completes the shipping function for finished goods to our customers.
- Loads all outbound pallets and shipments to ensure integrity quality and safety through destination.
- Returns all finished goods packaging materials to proper locations upon completion of order pick process systematically and accurately.
- Completes check of committed order information against physical data within NetSuite prior to loading.
- Accurately uploads and completes all NetSuite and system information regarding order picking, shipping notes, packing lists and tracking logs upon completion of the order.
- Works under the direction of the Warehouse Supervisor to ensure accurate storage of finished goods, raw materials, and packaging materials in the warehouse.
- Performs physical inventory of assigned areas when directed.
- Meets daily/weekly/monthly production KPI’s and warehouse objectives.
- Comply with all Quality, HAACP, GMP and Food Safety Standards
- Escalate Safety, Quality, and Productivity issues immediately to supervisors.
- Maintains and is responsible for the maintenance and safe return of all equipment.
- Cross-trains on all receiving functions, systematically and accurately receives and verifies inbound raw material, packaging supplies, finished goods and bulk silo loads for the Warehouse operations and external co-packers.
- Creates LP/IB for all inbound pallets.
- Labels and tags all flammable, allergen, and temperature-controlled items for correct bin staging upon receiving verification.
- Returns all finished goods, raw material, and packaging materials to proper locations upon completion of the receiving process systematically and accurately.
- Accurately uploads and completes all NetSuite and system information regarding receiving arrival documents, notes, BOL’s/delivery documents and logs, both internal and external, upon completion of the order.
- Revises delivery documents to reflect accuracy of delivery in conjunction with the driver’s signature.
- Communicates any order discrepancies to purchasing upon arrival.
- Receives, signs for, and confirms all package deliveries and distributes to the correct sub-team.
- Consolidates, verifies, and LP/IB staged packaging material for trailer return.
- Notifies warehouse supervisor of any arrivals not included on the in-bound appointment log.
- Works under the direction of the Warehouse Supervisor to ensure accurate storage of finished goods, raw materials, and packaging materials in the warehouse.
- Perform other duties as assigned.
REQUIREMENTS
- Must be able to speak, read and write in English.
- Regular and timely attendance.
- Daily work flexibility with positive attitude.
- Basic computer skills to operate computer automated equipment.
- Must have basic math skills (with use of a calculator)
- Must be able to read and interpret weight scales and tape measures.
- Must be able to lift up-to 25 pounds consistently and 50 pounds on occasion.
- Must be able to stand for the duration of a 8-10-hour shift with applicable breaks.
- RF Scanner and/or previous ERP system experience is a plus.
EDUCATION
- Must have a High School Diploma or a G.E.D.
