Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
Job Responsibilities:
- Assisting Physical Therapists in providing patient care
- Greeting patient and start them on program established by therapist
- Supervising and instructing patients in exercise programs
- Answering clinic phone and voicemails
- Maintaining flow of patient traffic in center
- Setting patients on equipment and modalities
- Continually acts as a problem-solver, to improve operations; recommends and assists in implementing operational improvements with the guidance of the physical therapist and/or Manager
- Schedules initial evaluations and follow-up appointments
- Handles the waiting list (squeeze times); and contacts the patient to schedule an appointment
- Informs patients on how to facilitate all prescribed treatment and testing the doctors recommend
- Maintains an updated solid knowledge of all managed care plans and referral requirements; knows participation status of each physician
- Verification of all procedure codes submitted by therapists; must follow Billing Compliance Guidelines according to specific insurance carriers prior to releasing charges into Epic
- Ensures that each therapist completes all encounter forms; obtains missing information from therapists when needed
- Obtain co-signatures from referring physicians for patients insured through Medicare
- Informing therapist of any patient complaints, difficulty with treatment or change in status
- Patient Scheduling for new evaluations and follow-ups
- Scheduling and tracking authorization for Morgan Stanley Westchester PT location
- Processing and assisting in tracking authorizations and pre-certifications
- Calculating patient disability score for records and insurance company
- Communicating with insurance companies via fax/phone to request services
- Maintaining equipment and daily cleaning
- Lifting equipment such as ice machine and hydroculator for weekly cleaning
- Maintaining and update exercise files and other clinic forms
- Monitoring supply inventory and placing supply and equipment purchase orders
- Preparing, distributing, and instructing in HEPs
- Monitoring current patient census for appointments
- Assisting front desk as needed
- Attends all regular staff meetings
- Screens visitors and responds to routine requests for information
- Assisting in Return to Sports program recording measurements & calculating patient’s percent deficit
- Performing other duties as assigned
Job Requirements:
- High School Diploma required, college degree preferred
- Minimum one year experience preferred working in a physician practice
- Computer savvy, with keyboard knowledge of institutional used software packages
- Ability to work with patients and make them feel comfortable
- Ability to independently compose correspondence
- Ability to use judgement to accomplish goals
- Ability to perform a variety of complex tasks
- Neat, professional appearance
- Strong written and verbal communication skills
Hourly Rate Ranges: $23.08 - $33.39
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
