Position Title: Bilingual Patient Representative
Primary Location: Overland Park
Employment Type:Full time
Schedule: Variable Mon-Fri 730a-5PM with a consistent weekday off
Saturday Rotation (if applicable): Opportunities for aditional hours Saturdays 730a-12p/ 7a-4pm
At Diagnostic Imaging Centers, P.A. (DIC), we don’t just offer a job — we offer stability, teamwork, and a culture built on respect and accountability.
We are locally owned and radiologist-led, meaning decisions are made by the physicians who work alongside our teams every day. That means less corporate red tape, open communication, and leadership that listens.
As a Bilingual Patient Representative, you are the first impression of our organization and a vital communication bridge within the clinic. Every Bilingual Patient Representative plays an essential role in ensuring patients feel understood, supported, and confident throughout their visit.
Full-time benefits package
Predictable weekday schedule with limited Saturday rotation
The Bilingual Patient Representative is responsible for providing exceptional front desk customer service while ensuring accurate registration, scheduling, and financial processes. This Bilingual Patient Representative role is ideal for someone who is professional, organized, and confident communicating in both English and Spanish.
As a Bilingual Patient Representative, you will also assist with translating and facilitating communication between patients, technologists, radiologists, and clinic staff to ensure clarity and comfort throughout the imaging process.
We are seeking a friendly and dependable Bilingual Patient Representative to join our team at Overland Park. The Bilingual Patient Representative will greet patients, manage scheduling, verify insurance, collect payments, and assist with language interpretation as needed within the clinic.
Greet patients warmly and professionally upon arrival
Register patients accurately in the electronic system
Verify insurance eligibility and collect applicable copays or balances
Schedule appointments and answer incoming calls
Assist with translating conversations between patients and technologists
Support communication between radiologists, technologists, and patients when language assistance is needed
Maintain confidentiality and HIPAA compliance
Communicate effectively with clinic staff to ensure smooth workflow
Support overall front office operations and patient experience
Diagnostic Imaging Centers fosters a culture built on teamwork, accountability, and respect. Many of our employees have long tenures because of our stable leadership and locally owned structure.
As a Bilingual Patient Representative, your ability to bridge communication gaps directly enhances patient comfort and satisfaction. Our radiologist-owned model ensures leadership is accessible and focused on delivering high-quality, patient-centered care.
If you are a motivated Bilingual Patient Representative seeking a supportive, locally owned healthcare organization where your language skills truly make a difference, we encourage you to apply today.
At Diagnostic Imaging Centers, a Bilingual Patient Representative is more than a front desk team member — you are a trusted advocate for clear communication and exceptional patient care.
Required Qualifications:
High school diploma or equivalent
Previous healthcare, medical office, or customer service experience preferred
Fluent in English and Spanish (spoken and written)
Professional Skills & Attributes:
Strong verbal and written communication skills in both languages
Ability to translate clearly and professionally in a clinical setting
Detail-oriented with strong organizational abilities
Comfortable handling financial transactions
Ability to multitask in a fast-paced environment
Reliable, professional, and team-oriented
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Diagnostic Imaging Centers PA is a company focused on providing diagnostic imaging services.