Do you love talking to people? Are you the type of person who enjoys solving problems, staying organized, and helping others? If so, keep reading, we think you're going to love this opportunity!
As a Scheduling Agent with 7 to 7 Dental, you're the very first impression of 7 to 7 Dental. Every call is an opportunity to reassure a patient in pain, help someone finally schedule the appointment they've been putting off, or welcome a new patient to an experience unlike any other. Your voice sets the tone for everything that follows.
Job Summary:
The Scheduling Agent serves as an experienced member of the Scheduling Department and is responsible for providing exceptional customer service while efficiently coordinating patient appointments and supporting daily scheduling operations. This position establishes positive relationships with patients by providing accurate information regarding services, providers, and office locations. The Scheduling Agent II performs advanced scheduling functions, processes patient records, manages the waitlist task daily, and ensures timely, accurate communication while maintaining compliance with organizational policies and HIPAA regulations.
Work Environment:
Professional office environment.
Frequent interaction with patients and co-workers.
Fast-paced setting requiring multitasking and attention to detail.
Job Type: Full-time
Benefits:
Application Question(s):
Work Location: In person
Job details are sourced from the employer's original posting.
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