Health & Wellbeing Coach Manager

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

National: £28,000 - £37,000

London Region: £29,500 - £38,000

Greater London: £31,000 - £40,000

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Do you pride yourself on your ability to lead and motivate a team?

Are you passionate about helping people to lead healthier lives?

Then consider the role of Health & Wellbeing Coach Manager at Reed Wellbeing!

The successful candidate for this role will be required to work across Kensington, Chelsea and Westminster so will need to be based local to these areas and willing to travel regularly throughout the week.

Please note, internal applications for this role close on 18th September 2026.

Who we are

Formed in 2015, Reed Wellbeing has expanded rapidly, developing and delivering evidence-based lifestyle and wellbeing programmes that help people improve their health.  Guided by psychologists, dietitians, physical activity experts and other specialists our local teams support people to make sustainable, positive behavioural changes using engaging and interactive interventions that address individuals’ needs. We deliver our services in the heart of communities, working with local public, private and voluntary partners.

We currently provide a range of adult health and wellbeing services in over 20 local authorities. Services include: weight management, physical activity (including GP referral), smoking cessation, intensive personal support, healthy eating and drinking, health checks and other healthy lifestyle promotion, outreach, support and training services – either directly or through trusted partners.

Our One You service helps its local residents live healthier lives and reduce their chances of developing serious illnesses. Our support includes guidance on moving more, being tobacco free, eating well, drinking less, losing weight and NHS health checks.

What is the role about?

As a Health & Wellbeing Coach Manager, you’ll play a key role in delivering and managing community-based lifestyle and wellbeing services. This role is multi-disciplinary and involves leading one or more specialist service streams, line managing a small team of Health Check Practitioners, directly delivering health and wellbeing behavioural lifestyle interventions and supporting delivery of programme engagement requirements.

Just some of your day-to-day responsibilities will include

Taking Ownership

• Line managing a small team of Health Check Practitioners to deliver high impact, high quality lifestyle and wellbeing services.
• Taking lead responsibility for the service stream
• Conducting team meetings, performance reviews, and development planning.
• Monitoring performance, trends and best practice to identify areas of improvement for designated service.

Working Together

• Liaising with other internal stakeholders such as the Programme Support team and Health & Wellbeing Managers to support the scheduling and coordination of team resources.
• Promoting the service, meeting with stakeholders and attending local events to build and strengthen referral pathways.
• Supporting the recruitment and induction of new employees.

Being Fair, Open and Honest

• Directly delivering the services within the service steam, such as health checks.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities.

You will have access to the range of Reed in Partnership benefits, which include:

· 25 days annual leave (pro-rata for part time) plus statutory bank holidays

· Reed Pension Scheme

· Award Winning Management & Leadership training

· Professional & Personal Development Funds

· Bi-annual pay reviews

· Plus much more that can be found on our website

The Health & Wellbeing Coach Manager role allows you to make a real difference in people’s lives by helping them improve their health and wellbeing. With a dynamic and varied workload, this is a highly rewarding role for someone with strong leadership and people skills. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with:

• Degree or equivalent qualification in a health-related subject (e.g. health improvement, promotion, public health, nutrition etc); and/or
• A directly relevant qualification to the service stream specialism. For example:
• - Adult Weight Management / Intensive Support / Healthy Eating & Drinking – REPS Level 3 or Level 3 qualification in health improvement or promotion or public health or equivalent (e.g. City & Guilds Level 3 Health Trainer or equivalent);
• -Physical Activity – REPS Level 3 qualification or equivalent (Level 4 qualifications may be required for certain services);
• -Smoking Cessation – NCSCT Certificates in Smoking Cessation Practitioner including the following areas smoking cessation; mental health, pregnancy and post-partum period, VBW and second-hand smoke.

Essential Criteria:

• Knowledge and understanding of the service stream(s) they will lead on e.g. diabetes prevention, weight management, smoking cessation, physical inactivity etc.
• Experience of managing a service/projects/stakeholder relationships/teams within a target orientated environment.
• Experience of promoting/marketing public services to stakeholder / referral partners.
• Demonstrative experience of developing productive external stakeholder relationships.
• High level of personal organisation and time management skills
• Demonstrable experience of having delivered in, project managed or managed a team delivering service specialism (or similar health service).
• People management or project management skills.
• Excellent verbal and written communication skills.
• Proven ability to build relationships and influence others.
• Customer orientated and committed to continually improving the quality and effectiveness of service delivery.
• Experience of delivering services within a quality assurance and governance framework.
• Ability to implement business objectives and closely monitor achievement of targets.
• Strong planning and organisational skills, with the ability to set objectives, prioritise and provide sound judgement and decision-making.
• Proven ability to work on your own initiative and work effectively as part of a team.
• Ability to establish an effective and appropriate rapport with programme participants who need to achieve and maintain lifestyle changes (e.g. healthy weight, increased physical activity, reduction in alcohol intake).
• Active listening skills whilst maintaining a non-judgemental perspective on participant’s lifestyle, weight and health.
• Ability to communicate sensitively and accurately, information regarding an individual’s health and weight.
• Ability to coach individuals and groups to identify solutions and develop knowledge and skills to support behavioural change.
• Demonstrable time management and personal organisation skills with the capacity to monitor, evaluate and report on work carried out.
• Willingness to undertake evening and weekend work as required.
• Willingness and flexibility to travel in order to deliver programmes across designated region.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.

Desirable Attainments:

• Professional qualification & registration with professional body relevant to service stream. For example for Adult Weight Management this would be:
• Either a Degree in dietetics; or
• A Postgraduate Diploma or Masters in dietetics); and
• Registration with BDA or equivalent.
• Experience of managing teams within a customer focussed, target orientated environment.
• Experience of delivering group based services/programmes.
• Level 3 Training qualification (e.g. PTTLs/Award in Education & Training).

Desirable Criteria:

• Demonstrated capability to work with MS Office packages and basic databases; capable of maintaining accurate and up to date records in paper and electronic systems to a high standard. Holding such records securely and confidentially.
• Fluency in community languages. Community languages may include: Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (dependent on location of service delivery).
• Experience in using coaching skills and/o behavioural techniques to help individuals to improve their health and/or physical fitness

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.  We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.