A&M Industrial is a 70-year-old, family-owned, leading industrial distribution company seeking career-oriented individuals to join our sales and support team. We are known for strong customer relationships, technical expertise, and reliable service across the markets we serve
The Industrial Field Sales Metalworking Representative is responsible for executing sales strategy, developing relationships with existing and prospective customers, identifying customer needs, and recommending appropriate metalworking and machining solutions. This role focuses on driving revenue growth, strengthening customer partnerships, and delivering technical expertise within the assigned territory.
This role supports customers throughout the Greenville–Spartanburg–Anderson MSA and surrounding areas.
Essential Duties and Responsibilities:
- Provide technical support for metalworking applications.
- Recommend alternate products based on cost, availability or specifications.
- Manage assigned accounts.
- Call prospective customers and establish buying cycles, customer needs, and create a customer-supplier relationship.
- Increase sales in respective accounts.
- Prepare sales information for customers.
- Establish buying influences, budgets, and purchasing criteria for assigned accounts.
- Secure and place orders, taking into consideration delivery dates and inventory levels for fulfillment.
- Determine clients’ requirements and expectations, recommend specific products, services and/or solutions.
- Ability to develop strategic plans and accurate forecasts for accounts.
- Proactively recommend items needed by clients to increase efficiency and improve transaction profitability.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items.
- Educate clients about terminology, features and benefits of products to improve product-related sales and client satisfaction.
- Contact clients following sales to ensure ongoing client satisfaction and resolve and complaint.
- Remain current on client preferences, changes in local codes and product developments by attending sales meetings, vendor training, trade shows and reading trade journals.
- Manage time effectively, meet personal goals and work effectively with other members of the team.
- Maintain proficiency in using personal computer, CRM tools and other office equipment and software.
- Present a professional image at all times to clients and vendors.
