Clearance: Secret Clearance
Location: Norfolk, VA preferred. Other Acceptable Location(s): Honolulu, HI and San Diego, CA
Job Type: Full-Time (afternoon/night shift Tues-Sat)
Target Salary Range*: $145,000 - $165,000
*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Position Overview
The Site Reliability Engineer - Windows Platform Services focuses on the reliability, performance, and scalability of complex distributed systems. Under the SMIT Contract, the Leidos team is responsible for the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, network engineering, service desk, seat support services, and data transport.
This role supports the Windows Platform Services team, which maintains, supports, and secures Windows Server operating systems within a large-scale enterprise environment. The position supports Windows Server administration, patching, IAVA vulnerability mitigation, STIG remediation, troubleshooting, and operational support for mission-critical systems and services.
Key Responsibilities
Windows Server Administration and Support
- Build, configure, maintain, and troubleshoot Windows Server 2016, 2019, and 2022 systems.
- Support the full IT infrastructure lifecycle, including planning, installation, configuration, ongoing administration, monitoring, troubleshooting, upgrades, and decommissioning.
- Identify, troubleshoot, and resolve operating system, infrastructure, patching, and application-related issues.
- Support critical enterprise applications, infrastructure, and services in coordination with internal technical teams, customers, subcontractors, and vendors.
Patching, Vulnerability Remediation, and Compliance
- Perform Windows Server patching, IAVA vulnerability remediation, and security compliance activities across supported environments.
- Ensure Windows Server platforms remain compliant with established operational policies, security requirements, and industry standards.
- Perform STIG remediation and support ongoing cybersecurity compliance activities.
Reliability, Operations, and Technical Improvement
- Participate in projects and operational initiatives of moderate complexity, providing technical analysis, recommendations, and implementation support.
- Exercise independent judgment within established processes and procedures to identify appropriate technical solutions and corrective actions.
- Evaluate unique technical situations and provide recommendations to improve system reliability, security, and operational efficiency.
Team and Mission Support
- Collaborate effectively with internal and external teams while supporting mission-critical systems and services.
- Support work performed at the customer location to sustain unclassified or classified environments.
Qualifications
Education
- Bachelor’s degree in Computer Science, Engineering, Business, Information Technology, or a related field; or equivalent relevant work experience.
Experience
- Typically 2–5 years of relevant IT experience. [Required]
- Experience supporting Windows Server or enterprise IT environments. [Required]
Skills
- Strong communication, analytical, and troubleshooting skills. [Required]
Certifications
- Current Security+ certification. [Required]
- Additional technical certifications related to Windows Server administration, cybersecurity, cloud technologies, or infrastructure operations are a plus.
Clearance
- Active Secret security clearance. [Required]
Other Requirements
- Ability to work an afternoon/night shift, Tuesday through Saturday. [Required]
- Work will be performed at the customer location to support unclassified or classified environments. [Required]
Preferred Qualifications
- Windows Server administration and troubleshooting experience.
- Windows Server patching and IAVA vulnerability mitigation experience.
- Experience building Windows Server 2016, 2019, and 2022 systems.
- Experience with Security Technical Implementation Guide remediation and compliance.
- Experience supporting Windows platforms within a large-scale enterprise environment.
