SUMMARY
Our Beauty Specialist for LOOK at Me Store is mainly responsible for driving sales of assigned category while creating a positive shopping experience by providing outstanding customer service, establishing and maintaining long lasting relationship with the customers, building the brand category, keeping abreast not only updated on the latest brand offers but excellent product knowledge, and demonstrating consistent adherence to company standards and procedures. This position is reporting to the Team Leader – Experience
ROLE
Driving sales to achieve accelerated growth of assigned category and consistently monitors the category performance and recommend action plans to improve sales.
Attending to all product related inquiries, requests and complaints and escalating it when needed to make sure that customer service satisfaction levels are always achieved.
Championing excellent customer service standards and ensuring that all customers have a positive shopping experience.
Implementing and utilizing the most appropriate selling techniques to achieve the category sales and store sales targets.
Ensuring the achievement of sales targets while consistently complying to all set company guidelines (ROS, Basic Store Standards, etc.)
Actively monitoring the availability of products in the assigned category and coordinating with store team members to ensure on time replenishments.
Staying abreast of all the category and product updates and cascading this information to other team members for alignment.
Completing required sales documentations for proper monitoring and compliance to company standards and procedures.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
A.S. Watson Pharma is a pharmaceutical company operating in the Philippines.