Description
The Customer Care Manager (Customer Engagement Manager) is responsible for initiating strategies and service innovations for customer engagement. He/She shall spearhead selection, training, and certification of Customer Engagement Supervisors (CES) and Customer Engagement Quality Supervisors (CEQS). He/She shall be in charge of the Brand of Service Standards validation of the stores to be conducted by the CES and CEQS.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
A.S. Watson Pharma is a pharmaceutical company operating in the Philippines.