Transport Operations Assistant

Transport Operations Assistant

Job Summary
You will be responsible for coordinating and monitoring daily transport operations of the assigned Distribution Center, ensuring accurate and timely execution of transport activities, reporting, documentation, and issue follow-through. You will support transport performance monitoring, resource utilization, vendor coordination, and process compliance while working closely with the Supervisor and relevant stakeholders to maintain efficient transport operationss.

Key Responsibilities
Transport Operations Coordination
Coordinate daily transport activities including schedules, dispatch requirements, delivery updates, and operational follow-ups.
Support timely and efficient transport execution.
Transport Planning & Resource Monitoring
Monitor truck availability, utilization, route assignments, fill rates, and backload opportunities.
Provide operational inputs to support resource optimization.
Control Tower & Performance Monitoring
Maintain transport trackers and reports.
Monitor service levels and operational KPIs.
Identify exceptions and ensure timely escalation and follow-through of performance gaps.
Operational Issue Resolution
Coordinate with Warehouse Operations, Rank & File personnel, 3PL partners, and other stakeholders on transport issues, delays, and service disruptions.
Track agreed action plans until resolution.
3PL & Vendor Coordination
Monitor vendor activities and service performance.
Follow up on operational concerns.
Ensure completion of required documentation and corrective actions.
Process Compliance & Continuous Improvement
Support implementation of standard transport processes.
Identify operational gaps and opportunities to improve efficiency, visibility, and compliance.
Governance & Documentation
Ensure completeness and accuracy of transport documentation.
Maintain system transactions, trackers, and operational reports in accordance with established procedures.
Team & Stakeholder Support
Provide operational support to the Supervisor.
Coordinate effectively with internal and external stakeholders to ensure smooth transport execution.