Customer Service Representative for AAA Camp Hill

Great with People? Build Your Career with AAA Central Penn!

Looking for a customer service role where you can help people, learn valuable new skills, and grow your career? Join AAA Central Penn as a Member Specialist at our Camp Hill branch, starting at $17.65/hour.

You’ll work face-to-face with AAA members, solve problems, provide a variety of services, and help people get more from their membership.

Build your skills. Make connections. Make a difference.

The Role

You will be a go-to resource for members visiting our Camp Hill branch, providing friendly, personalized service across a variety of AAA products, services, and transactions.

You will:

• Assist with memberships, renewals, account updates, maps, TripTiks, EZPass, and retail transactions
• Provide specialty services including passport photos and International Driving Permits
• Complete PennDOT title, registration, and licensing transactions
• Become a Pennsylvania Notary Public, with support from AAA
• Connect members with AAA Travel and Insurance solutions
• Recommend additional AAA products and services based on members’ needs

No two days are exactly the same, and there’s always something new to learn.

What You’ll Need

• High school diploma or equivalent
• Customer service or sales experience is a plus
• Strong communication, listening, and customer service skills
• Comfort working in a fast-paced environment and navigating multiple computer systems
• Current Pennsylvania Notary Public commission or willingness to become a Notary Public within 12 months
• Ability to pass and maintain the required Pennsylvania State Police background clearance for PennDOT services

Perks & Benefits

• Generous, front-loaded PTO + 1 personal day
• 8 paid holidays, including Christmas Eve and New Year’s Eve
• Medical, Dental, and Vision coverage
• Health Savings Account with employer contribution and Flexible Spending Accounts
• 401(k) with up to 6% company match and immediate vesting
• Company-paid Life Insurance and Long-Term Disability
• Up to 3 additional PTO days for volunteering and AAA Cares events
• Tuition reimbursement
• Free AAA Premier Membership
• Discounts on travel, branch services, car batteries, and more

Ready to Get Started?

If you enjoy helping people, solving problems, and learning new skills, this could be the opportunity for you.

Build your career while making a difference for AAA members every day. Apply today!

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V