Join the Team at Del Webb at Dove Mountain!
Be part of a vibrant 55+ active adult community in beautiful Marana, AZ, where residents enjoy resort-style amenities including a private 14,000-square-foot recreation center, fitness center, pools, and courts for pickleball, bocce, and tennis. As the Lifestyle Directors, you’ll create meaningful resident experiences through exceptional customer service, community engagement, and innovative programs that enrich the active adult lifestyle. Bring your leadership, organizational skills, and passion for building connections to a community where every day makes a difference!
Position Summary:
Primary responsibilities are centered on the strategic planning and coordination of all resident programs within an Active Adult Community. This involves big-picture thinking supported by a focus on the logistics and tactical aspects related to planning community events and activities that include, but are not limited to: recreation, travel, culture, social interaction, entertainment and general education; as well as curricula encompassing fitness and health-related activities and programming.
Position Responsibilities:
- Partner with the Community Manager to identify, coordinate and market all community events, programs and services.
- Assist with oversight of support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
- Assess overall success of events and programming through focus groups and evaluations.
- Respond promptly to communications and follow through on commitments made to others, show courtesy and respect to all customers and listen openly to the ideas of others.
- Respond calmly and tactfully to problem situations and discuss concerns in a constructive manner with persons who need to be involved.
- Promptly correct areas of improvement as identified by the supervisor.
- Uphold the organization’s values, philosophy, procedures and policies.
- Attend Board and committee meetings.
- Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
- Work with residents to assist in the establishment of interest groups and chartered clubs.
- Build and maintain relationships with other staff, departments, and community members.
- Network with other community services and professionals to provide programs and referrals.
- Attend or speak at local and national meetings and trainings.
- Develop and implement wellness programs that include multiple dimensions of wellness.
- Develop and implement a comprehensive member retention program with measurable outcomes.
- Coordinate with the community manager to maintain fitness equipment and facility in a manner consistent with ACSM standards.
- Contribute to development of annual budget and plan, monitor adherence to budget, prepare projections, and make recommendations.
- Perform other duties as directed.
Knowledge, Skills and Abilities:
- Knowledge of community and local resources.
- Ability to design and coordinate lifestyle and wellness programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an Active Adult Community.
- Effective and dynamic public speaking skills.
- Superior oral and written communication skills.
- Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
- Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
- Ability to lead people and get results through others.
- Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
- Ability to organize and manage multiple priorities and meet deadlines.
- Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
- Ability to problem solve, exercising good judgment and decision making.
- Ability to adapt and adjust to change
Physical Demands & Work Environment:
- Position involves sitting, standing, and movement throughout the day.
- Must be able to set up and break down events as needed (e.g. moving furniture).
- Utilizing a computer in an office setting.
- Capable of working extended hours, to include evenings, weekends and holidays.
