Administrative Assistant Job Description

Job Details

• Job Title: Administrative Assistant
• Location: Eastwood, Quezon City - office-based
• Employment Type: Full-time, permanent

Role Summary

The Administrative Assistant provides reliable day-to-day administrative support to help ensure smooth, efficient, and well-organised office operations. This role supports teams and management through calendar management, correspondence, documentation, record keeping, coordination, and general office administration.

The position involves high-volume and often repetitive administrative tasks, requiring accuracy, consistency, strong attention to detail, and the ability to work efficiently while maintaining a high standard of professionalism.

As a key point of contact for internal and external stakeholders, the Administrative Assistant contributes to a responsive, organised, and service-focused work environment.

Key Responsibilities

Office and Administrative Support

• Manage calendars, schedule meetings, and coordinate appointments for teams and management
• Prepare, edit, format, and maintain documents, reports, presentations, correspondence, and internal materials
• Organise and maintain physical and digital filing systems to ensure information is accessible, accurate, and up to date
• Handle general office administration and support day-to-day operational requirements

Communication and Coordination

• Serve as a professional first point of contact for internal and external inquiries
• Coordinate office meetings, event logistics, travel arrangements, and related administrative requirements
• Liaise between departments to support timely communication and a smooth flow of information
• Draft and respond to routine emails and correspondence in a clear, professional, and timely manner

Data, CRM, and Record Management

• Maintain accurate records, databases, contact lists, and administrative trackers
• Assist with data entry, reporting, document control, and basic bookkeeping tasks as required
• Use Zoho CRM to update customer or stakeholder records, manage contact information, track activities, and support CRM-related administrative workflows
• Support compliance with organisational policies, procedures, confidentiality standards, and record-keeping requirements

Operational Support

• Order, monitor, and manage office supplies, equipment, and related resources
• Support onboarding and administrative processes for new employees
• Assist with ad hoc projects, process improvements, and operational tasks as assigned
• Help maintain a clean, organised, and professional office environment

Skills and Experience

• Proven experience as an Administrative Assistant, Office Assistant, Coordinator, or similar role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Working knowledge of Zoho CRM is highly desirable
• Strong organisational, time-management, multitasking, and prioritisation skills
• Excellent written and verbal communication skills
• High attention to detail and ability to maintain accuracy in repetitive or high-volume tasks
• Ability to handle confidential information with professionalism and discretion
• Basic understanding of data entry, reporting, filing systems, and office procedures

Personal Attributes

• Professional, approachable, reliable, and service-oriented
• Proactive and able to work independently while collaborating effectively with a team
• Flexible and adaptable in a fast-paced environment
• Strong problem-solving skills with ability to manage competing priorities
• Detail-focused and comfortable handling routine administrative work
• Positive attitude and willingness to support different departments

Work Environment

This is a full-time, office-based role located in Eastwood, Quezon City. The successful candidate will work closely with management and team members to support day-to-day office operations and contribute to a professional and efficient workplace.

About the Role

This role is suited to a dependable and detail-oriented Administrative Assistant who can support business operations through organised administrative work, clear communication, accurate record keeping, and a proactive approach to office support.