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    AB

    Abacus

    Software

    Client Technology Staging Associate

    Orlando, United StatesOn-SiteFull-timePosted 3d ago
    All Abacus jobs

    Job description

    Summary

    The Client Technology Staging Associate is excellent entry level position to jump start your career in IT! As a CTS Associate you'll be responsible for end-to-end device provisioning and multi-device staging in support of the Abacus client base. This role combines hands-on PC building and imaging with user onboarding/offboarding and the configuration of additional client hardware such as mobile devices, phones, and select network-enabled equipment. This position is client-facing in impact and highly visible within the organization. It requires precision, strong communication skills, technical depth across Windows and cloud environments, and a process-driven mindset. While exposure to network-connected devices is expected, this role does not require advanced network engineering responsibilities.

    Associates in this role are expected to execute standardized build processes while also identifying opportunities to improve efficiency through automation and scripting.

    Responsibilities

    PC Build, Imaging & Hardware Configuration

    • Build and configure laptops and desktop PCs using Abacus standard procurement and build processes
      • Execute imaging workflows (PXE, USB, or automated tools)
      • Stage devices according to Abacus and client-specific checklists
      • Install and configure Windows and macOS operating systems
      • Configure BIOS settings, drivers, and firmware updates as required
      • Troubleshoot hardware issues including GPUs, USB devices, driver conflicts, and OS-level errors
      • Validate successful configuration prior to shipment

    Additional Equipment Staging

    • Stage and initial configuration on equipment such as:
    • Mobile devices
    • Desk phones
    • Peripheral hardware
    • Network devices

    Qualifications

    • Experience in IT support, system administration, or a client-facing technical role preferred
      • Hands-on experience building and configuring Windows PCs
      • Basic understanding of:
      • MacOS
      • Active Directory
      • DNS & DHCP
      • Microsoft 365 / Azure
      • Networking
      • Automation tools
      • Device management
    • Ability to commute to Longwood, FL office full time (5x/week)

    Job details are sourced from the employer's original posting.

    Open job posting
    AB

    About the company

    Abacus

    Abacus is reinventing how accounting firms operate by building AI agents that automate the tedious, repetitive workflows that teams currently face. Our core engine combines advanced OCR and LLMs to deliver truly intelligent back-office automation. We're already working with large enterprise clients, generating meaningful revenue, and backed by top-tier investors. We’ve accomplished all of this as a team of two, and we’re excited to grow our team. If you want to shape the future of accounting.

    View all Abacus jobsabacus.ai
    Industry
    Software
    Open roles
    60

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