About the Role
We are seeking a driven technology professional to join our Technology team. This role is responsible for delivering business-critical initiatives through hands-on execution, vendor engagement, and stakeholder management. You will gain broad exposure to High-Frequency Trading (HFT) systems, technology operations, project delivery, information security and compliance in a fast-paced and dynamic environment.
Responsibilities
- Execute client technology onboarding and integration programs for institutional clients and partners, ensuring alignment with business objectives and delivery excellence.
- Own the stability, resilience, and governance of external connectivity infrastructure supporting electronic trading and high-frequency trading (HFT) operations.
- Drive enterprise data analytics and reporting initiatives, enabling data-driven decision-making, operational oversight, and regulatory compliance.
- Act as a trusted technical advisor to strategic clients, providing expert guidance on onboarding, integration, operational performance, and service optimization.
- Manage strategic technology vendor and partner relationships, ensuring service quality, contractual compliance, risk management, and continuous service improvement.
- Champion operational excellence initiatives to improve platform reliability, scalability, security, and overall service delivery effectiveness.
- Govern enterprise identity and access management processes, ensuring adherence to security standards, regulatory requirements, and audit controls.
- Produce and maintain high-quality technical, operational, and management documentation to support governance, decision-making, and stakeholder communication.
Requirements
- Minimum 2 years of experience in application support, technology operations, or software development within financial services or capital markets.
- Prior experience within the futures trading industry, including Futures Commission Merchants (FCMs), brokerages, exchanges, clearing firms, or related capital markets organizations, is considered a strong advantage.
- Experience supporting electronic trading, order management, market connectivity, or post-trade systems is highly desirable.
- Strong understanding of the FIX Protocol, exchange connectivity, order routing workflows, and clearing processes.
- Experience with scripting and automation using Python, PowerShell, Shell Script, or similar technologies to streamline operational processes and testing activities.
- Working knowledge of ITIL-based service management practices and operational controls.
- Familiarity with project delivery methodologies and collaboration tools, including Agile, Jira, Confluence, Microsoft Project, and related platforms.
- Strong stakeholder management and client engagement capabilities, with proven experience supporting institutional clients, technology partners, and vendors.
- Excellent verbal and written communication skills, coupled with a proactive, service-oriented mindset and a strong commitment to operational excellence.
