Service Sales Specialist

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate new opportunities, and secure profitable growth within the Motion Service division, focusing on Drives and primarily targeting End Users in Central and Southern Italy.

You will focus on increasing penetration of the Installed Base (IB) and promoting the full Service portfolio for Drives, including spare parts, service agreements, maintenance, training, digital , energy efficiency, and modernization  solutions.

You will be mainly accountable for:

• Penetrating the Installed Base by promoting upgrades, retrofits, and value-added solutions

• Generating service sales leads and developing new business opportunities through market analysis and customer engagement

• Building and maintaining long-term relationships with End User customers

• Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed

• Applying channel strategies and supporting pricing definition

• Acting as a promoter of ABB’s Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences)

• Ensuring a prompt and effective response to customer needs and issues

• Minimum 5 years of experience in sales, preferably in industrial environments or automation

• Availability for frequent business travel, including training and customer  visits, mainly across Central and Southern Italy

• Strong ability to establish strong customer relationships and foster long-term partnerships

• Applies structured sales methodologies, managing pipeline, forecasts, and achieving targets aligned with business results

• Technical background (technical diploma or engineering degree)

• Solid knowledge or familiarity with Drives and industrial automation systems

• Experience in service sales (e.g., contracts, maintenance, spare parts) is a strong plus

• Strong customer orientation and business development mindset

• Excellent communication and negotiation skills

• Ability to work both independently and within cross-functional teams (internal and external stakeholders)

• Solid knowledge of spoken and written English and Italian

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico

Minimum annual salary: € 36.000

Variable Pay: Eligible for Sales Incentive plan and Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits

Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families

Welfare plan with a wide range of personalized services

Canteen or meal vouchers provided

Company Car as per local policy