Chief of Programs and Performance

Employee Type: Full-time, Exempt, Hybrid

Salary: $120,000-130,000 annual

Abilities Network is seeking an experienced, enterprise-oriented leader to serve as Chief of Programs and Performance. This newly created role is designed to strengthen the quality, integration, sustainability, and growth of Abilities Network’s program portfolio. At Abilities Network, we cultivate inclusive communities through relationships, innovation and high-quality services. We accomplish this by living close to our values of respect, well-being, reflection and courage and using them to guide our decision making.

The Chief of Programs and Performance will translate organizational strategy into consistent program execution ensuring that services produce meaningful outcomes for individuals, families, and communities.

The Chief of Programs and Performance will establish shared operating and performance standards across agency programs while respecting the distinct requirements of each program model, funder, and regulatory system. This position connects mission impact with staffing, utilization, compliance, financial performance, and responsible growth.

What will I do at Abilities Network?

· Serve as a principal advisor on program strategy, performance, risk, capacity, and growth

· Translate the strategic plan into division goals, annual priorities, operating plans, and measurable results

· Lead the integration of programs around common standards while preserving specialized expertise and contractual requirements

· Identify emerging community needs, regulatory changes, partnership opportunities, and service gaps that should inform agency strategy

· Prepare recommendations for executive and Board decisions involving program investment, redesign, expansion, or closure

· Represent the agency with funders, regulators, community partners, and professional networks

· Coach and develop senior leaders across programs

What does Abilities Network need from me?

· Bachelor’s degree required, advanced management degree preferred

· At least 10 years of progressively responsible human services or nonprofit program leadership experience, including significant supervisory responsibility

· Strong experience establishing performance measures, reviewing data, improving operations, and leading corrective action

· Demonstrated responsibility for a multi program portfolio, complex contracts, regulated services, and geographically dispersed operations

· Working knowledge of program budgeting, utilization, staffing models, grant and contract deliverables, and revenue or reimbursement driven services

· Leadership experience in disability services, employment services, family and children services, senior services, or a comparable human services setting preferred

· Experience with Maryland DDA, DORS, Medicaid, home visiting, early childhood, government contracts, fee for service programs, or other regulated and reimbursement-based services strongly preferred

· Experience leading program integration, organizational restructuring, quality improvement, technology implementation, or growth during executive transition preferred

· Proven experience in displaying integrity, modeling behavior, developing people, and building teams

· Strong relationship-building skills and the ability to inspire trust across teams

· A strategic thinker who can translate vision into operational reality

· A commitment to inclusive leadership, reflective practice, and organizational stewardship

The physical demands described here are representative of those that must be met by an employee to be successful in this role: Ability to sit for extended periods, use a computer and standard office equipment, communicate in English verbally in meetings and presentations, and occasionally travel and move throughout an office or facility environments.

Abilities Network offers a competitive salary range of $120,000 - $130,000, along with a comprehensive benefits package including:

· Medical, Dental, Vision Insurance

· Company paid Life/AD&D Insurance and Long-Term Disability Insurance

· 403(b) plan with employer contribution

· Flexible Spending Accounts

· Paid Time Off, Sick Leave, Paid Holidays, Anniversary Day Off

· Tuition Reimbursement

· Employee Referral Bonus Program - earn up to $1800 per hire

Why join Abilities Network?

This is a unique opportunity to help lead a long-standing, community-centered organization that makes a meaningful difference every day. The Chief of Programs and Performance will play a pivotal role in shaping the organization’s future and strengthening its impact across Maryland communities. Find out more about us and apply at www.abilitiesnetwork.org. Interested candidates should submit a résumé, cover letter, and three professional references. Applications will be reviewed on a rolling basis until the position is filled.

If reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the Human Resources Office at [email protected] or call 410-828-7700.

Abilities Network is an Equal Opportunity Employer. We encourage all qualified candidates to apply. It is our policy to recruit, hire, train, and promote individuals without regard to race, color, religion, age,

sex, national origin, military status, veteran status, status as a qualified individual with a disability, sexual orientation, or any other category covered by applicable law.