Experience:
- 7+ years of hands-on experience in Siebel CRM development and configuration.
- Siebel Tools: Expert-level knowledge of Siebel architecture, Data Objects layer, Business Objects layer, and User Interface layer.
- Automation: Strong proficiency in Siebel Workflow Processes, Business Services, and custom eScripting.
- Integration (EAI): Deep understanding of EAI, Integration Objects, Data Maps, and Web Services (REST/SOAP).
- Database: Proficient in Oracle SQL and PL/SQL.
- Experience dealing with timeout issues Version Control & CI/CD: Experience with migration processes, Siebel incremental deployment, Deployment: Experience with project/Product life cycle, including design, development, testing, UAT, and production support.
- Delivery Methodology: Solid experience working in both Agile/Scrum and Waterfall delivery models across full project lifecycles, including design, development, testing, UAT, and production support.
Preferred Qualifications
- Experience with Siebel version (24.x through 26.x) using Web Tools and Workspace management.
- Familiarity with cloud migrations, specifically to Oracle Cloud Infrastructure (OCI) or hybrid cloud environments.
- We are seeking a highly skilled and motivated Senior/Lead Siebel Developer to join our enterprise applications team.
- The main responsibilities of the individual in this position are the definition, architecture, design, development, implementation, and maintenance of our Siebel CRM environment and related web applications.
- Responsibilities also include ongoing Application Support and Maintenance.
- The candidate will provide technical leadership in the software application development across Siebel and integrated enterprise solutions.
- This is a senior role, requiring the incumbent to make independent design decisions, present ideas to the team and other stakeholders, as well as guide the team in implementation.
- This position reports to an IT Manager.
The role
functions as an individual contributor and does not manage any direct reports.
Key Responsibilities
- Configuration & Customization: Design and configure Siebel CRM applications using Siebel Tools (Applets, Views, Screens, Business Components, Joins, Links, and MVGs).
- Business Logic Development: Implement complex business logic utilizing Siebel Workflows, Business Services, Task UI, and Siebel eScript.
- Integration Management: Develop and maintain enterprise integrations using EAI techniques, including REST/SOAP Web Services Database & Performance Tuning: Write and optimize SQL queries; assist Database Administrators (DBAs) with database connectivity, query performance tuning, and schema updates.
- Support & Troubleshooting: Provide Tier 3 technical support to triage and resolve complex environment issues, crash logs (FDR/Callstack analysis), and data sync defects.