Key Responsibilities

Cloud Operations & Support

• Support and enhance AWS cloud platform operations.
• Manage incidents, service requests, changes, and problem management activities.
• Perform root cause analysis and drive continuous service improvement
• Ensure platform reliability, availability, and compliance.

Stakeholder Management

• Collaborate with client infrastructure, application and security teams.
• Participate in technical design workshops and architecture reviews.
• Support the creation of operational procedures, standards, and technical documentation.

Required Qualifications

Education

• Bachelor's degree or above in Computer Science, Information Technology, Engineering, or related discipline.

Experience

• Minimum 5 years of hands-on AWS cloud experience
• Minimum 2 years of IT infrastructure, cloud engineering, or platform operations experience
• Proven experience supporting enterprise scale cloud environments
• Experience working in pharmaceutical or regulated industries
• Experience handling customer facing technical discussions and solution delivery

Technical Requirements

Automation & DevOps Requirements

Mandatory Skills

• AWS
• Python
• English (Oral)

Preferred Skills

• Terraform
• GitHub Actions
• CloudFormation

Preferred Certifications

AWS

• AWS Certified Solutions Architect - Professional

Core Competencies

• Strong problem solving and troubleshooting capability
• Ability to independently lead technical workstreams
• Excellent communication and stakeholder management skills
• Experience working with global and cross functional teams
• Strong documentation and process development capability

Preferred Experience

• AWS Landing Zone implementation
• Multi account cloud governance
• Cloud security knowledge
• FinOps and cloud cost management experience
• Cloud migration and modernization programs

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.