Job Title: Business Employment Services Representative
Job Status: Full-time
Job Summary: Under general supervision, the Business Employment Services Representative uses specialized knowledge of placement and job development techniques, along with skills obtained through experience and/or formal training to develop work sites and match program participants to those sites.
Essential Duties and Responsibilities:
- Develop and maintain relationships with existing and potential employers
- Recruit new employers each month
- Conduct employer visits daily/weekly to market program services and recruit new job openings
- Maintain employer file and documentation regarding the employer and current and past job openings
- Develop job opportunities for special need program participants as well as community service opportunities for other components of the program
- Assist program participants to develop effective job seeking skills, including completing applications, writing resumes, practicing job interviewing techniques and other related skills
- Refer program participants to potential employers and solicit feedback on status
- Assist with employer screening process when requested
- Direct transportation of program participants to employers
- Provide employers with information and other perspectives on employment practices, wage scales, tax incentive programs and government funded training options
- Organize job fairs
- Provide translation services as needed
- Provide cultural awareness education to employers who hire immigrants
- Assist employers in resolving conflicts and/or tensions as needed
- Address program participant or staff concerns and complaints
- Operate standard office equipment and use required software applications
- Perform other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Knowledge of:
- Advanced concepts, principles and practices of effective employment and training techniques
- Intermediate concepts, principles and practices of labor market demands and labor laws
Skill in:
- Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to:
- Analyze job opportunities to program participant knowledge, skills, and abilities to ensure meet minimum qualifications
- Partner with other functional areas to accomplish objectives
- Facilitate meetings and ensure that all viewpoints, ideas, and problems are addressed
- Incite enthusiasm; influence, motivate and persuade others to achieve desired outcomes
- Interpret and apply policies and identify and recommend changes as appropriate
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
- Communicate effectively, both orally and in writing
- Work independently as well as collaboratively within a team environment
- Handle stressful situations and provide a high level of customer service in a calm and professional manner
- Establish and maintain effective working relationships
Educational/Previous Experience Requirements:
- High School Diploma or GED equivalent
- Associate degree preferred
- Required Disciplines:
- Business Administration or related field
~and~
- At least 2 years of experience in sales, business development, community engagement, or a mental health setting (based on assigned functional area) preferably in a non-profit setting or any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
- Licenses/Certifications Required at Date of Hire: None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: Local travel may be required
Working Environment: Climate controlled office
