Welcome in the Commercial, Digital & Tech department.
Our mission is to elevate guest experience and drive revenue for hotels and owners worldwide, at the lowest costs and sustainably. Our 5,000 talents, known as Heartists®, lead the Group's main growth drivers: distribution, global sales, loyalty programs, e-commerce, data, and digital.
This integrated scope serves as the dynamic engine behind Accor’s strategic growth and innovation, seamlessly blending market reach, customer experience, and technological foundational capabilities.
Here, we are at the heart of an incredible playground, one that knows no boundaries. So join us and dare to make an impact on the world!
Here is where your greatest challenge awaits you:
Within the Project Factory team, part of the Strategy & Office entity, we are looking for a Lead Transversal Project Manager to drive new strategic initiatives as well as critical projects/programs for the department.
The Lead Transversal Project Manager intervenes upstream of projects to structure the strategic vision, qualify opportunities, and then build the appropriate project governance through to delivery and measurement of business impact.
In an international context and with an extremely rich and diversified product portfolio (website, app, hotel tools, distribution system...), they support various business owners and stakeholders in launching and monitoring new projects, orchestrating collective efforts across the entire organization and expertise areas.
You will be responsible for :
Strategic Dimension:
- Strategic and impact studies: Analyze business opportunities, conduct operational and digital impact assessments to inform decisions and prioritize by value.
- Market intelligence and benchmarking: Conduct market analyses and benchmarks to identify optimization and innovation opportunities for our products.
- Decision support: Qualify, arbitrate and prioritize initiatives with a shared cross-functional approach in collaboration with stakeholders.
Cross-functional Program/Project Management:
- Lead and coordinate all expertise areas (business, operations, product, engineering, data, support, etc.) at all organizational levels up to C-level
- Ensure project scoping and overall management of initiatives impacting multiple products
- Establish and facilitate governance bodies and steering committees
- Monitor and verify project progress (quality / cost / timeline) and compliance with specifications
- Provide regular reporting to Sponsors and Business Owners
And you?
- Experience: Around 7 years in cross-functional program and project management with a strong strategic dimension
- Strategic orientation: Proven ability to structure strategic thinking and provide business insights
- Project management: Ability to manage projects and programs at scale
- Autonomy and proactivity: Ability to take initiative and anticipate needs without waiting for directives
- Drive and results orientation: Determination to achieve objectives with excellence, constructively challenge visions and propose relevant approaches
- Resilience and reliability: Consistent commitment to deliverable quality and meeting commitments
- Agility and flexibility: Ability to quickly adapt to changing contexts and priorities
- Analysis and synthesis: Ability to understand business challenges and produce actionable recommendations
- Communication: Excellent communicator (oral/written), you bring clarity and can adapt to a wide range of stakeholders
Accor dares to impact:
- the world
- Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
- We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.
- your career:
- We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.
- Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.
- Specifically, at Accor Tech & Digital:
- Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
- Every Wednesday afternoon, dedicate your time to deep work and personal development.
- Work in a multicultural and English-speaking environment.
- Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.
and also,
- ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.
- Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).
- An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.
- Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
- Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
- €11 meal vouchers.
- A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.
- Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.
Your talent and motivation are our only selection criteria.
We value the richness of diverse nationalities, personalities, and professional backgrounds.
We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!
Recruitment is all about people!
Is this mission appealing to you? Apply, and we will offer you:
- A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.
- An interview with the team manager responsible for the role you are interested in.
- For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.
- A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group.
- A personalized feedback.
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