Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, and guest service.
Monitor and supervise service flow in the assigned outlet.
Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
Food & Beverage Planning
Assist the Asst. Food & Beverage Service Manager to plan & execute the operations of the assigned outlet.
Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
Operational Management
Assist the Asst. Food & Beverage Manager in sales promotion by organizing events and food festivals for the assigned outlet.
Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
Ensure that the team adheres to the company's uniform and hygiene standards.
Ensure that quality is maintained in all aspects of the work and as per the standards.
Ensure to continuously delight the customers by offering trend setting and innovative products and services.
Handle additional responsibilities as and when delegated by Management.
Knowledge and Experience
Secondary / High school education / Hotel Management Degree
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 3-4 years of relevant experience in a similar capacity
Working knowledge of MS Excel, Word, & PowerPoint
Competencies
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times
Job details are sourced from the employer's original posting.
