Oversee the strategic direction and operational management of all food and beverage outlets, including restaurants, bars, banqueting facilities, and in-room dining services
Develop and implement comprehensive F&B strategies aligned with Fairmont's brand standards and the property's business objectives
Manage P&L responsibilities for all F&B departments, ensuring profitability whilst maintaining exceptional service quality and guest satisfaction
Lead, mentor, and develop the F&B management team and staff, fostering a culture of excellence, accountability, and continuous improvement
Ensure compliance with all health, safety, and hygiene regulations, including food safety standards and local regulatory requirements
Collaborate with the Executive Chef to design innovative menus that reflect local culinary traditions whilst meeting international guest expectations
Oversee budgeting, forecasting, and cost control measures to optimise operational efficiency and revenue generation
Manage vendor relationships and procurement processes to ensure quality products at competitive pricing
Conduct regular training programmes for F&B staff on service standards, product knowledge, and guest interaction protocols
Monitor guest feedback and implement corrective actions to enhance the overall dining experience and service delivery
Coordinate with the Sales and Marketing teams to develop F&B packages and promotional offerings
Maintain detailed records of inventory, stock rotation, and wastage management across all outlets
Conduct regular audits and inspections of F&B facilities to ensure adherence to Fairmont standards and best practices
Bachelor's degree in Hotel Management, Hospitality Management, Food & Beverage Management, or a related discipline
Minimum 8-10 years of progressive experience in food and beverage operations management within luxury hospitality environments
Proven track record of P&L management and financial acumen, with demonstrated ability to drive profitability and cost optimisation
Strong knowledge of food safety, health and hygiene regulations, and compliance standards applicable to food service operations
Excellent leadership and people management skills with experience in training, mentoring, and developing hospitality teams
Proficiency in F&B management systems, point-of-sale (POS) software, and hospitality management software platforms
Exceptional communication and interpersonal skills with the ability to liaise effectively with internal departments and external stakeholders
Certification in Food Safety Management or Hospitality Management from a recognised professional body
Experience working with international luxury hotel brands or Fairmont properties
Demonstrated expertise in menu development, culinary trends, and innovative dining concepts
Experience in managing multiple F&B outlets simultaneously, including fine dining restaurants, casual dining, and banqueting facilities
Strong vendor negotiation skills and experience in procurement and supply chain management
Knowledge of revenue management strategies and pricing optimisation techniques within the hospitality sector
WHAT IS IN IT FOR YOU:
Come As You Are
Work With Purpose
Grow, Learn and Enjoy
Explore Limitless Possibilities
Job details are sourced from the employer's original posting.
