- Lead and supervise the barista team during daily shifts.
- Prepare and serve high-quality espresso-based and specialty beverages.
- Train new and existing staff on coffee techniques, recipes, service standards, and equipment care.
- Maintain quality control across all drink preparations and customer interactions.
- Manage workflow behind the bar to ensure efficiency during peak hours.
- Calibrate espresso machines and grinders to ensure optimal extraction and flavor.
- Monitor inventory levels, restock supplies, and assist with ordering.
- Ensure compliance with food safety, sanitation, and cleanliness standards.
- Support Outlet manager with scheduling, performance feedback, and operational decisions.
- Handle customer issues or complaints with professionalism and problem-solving skills.
- Advanced coffee knowledge, including espresso extraction, milk texturing, and brewing methods
- Strong leadership and training abilities
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Experience operating and maintaining specialty coffee equipment
- Prior barista experience (typically 1–3 years minimum; leadership experience preferred)
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS
