- Coordinate conference and event enquiries from initial enquiry through to post-event follow-up.
- Prepare quotations, contracts, Banquet Event Orders (BEOs) and client correspondence.
- Assist with converting enquiries into confirmed business.
- Coordinate all event logistics and communicate requirements with operational departments.
- Conduct client site inspections and venue show rounds.
- Build and maintain strong relationships with clients to ensure repeat business.
- Ensure event information is accurately maintained in Delphi and Opera.
- Provide exceptional customer service throughout the planning process.
- Support the Director of Sales & Marketing with administrative and sales activities.
- Assist in achieving conference and events revenue and guest satisfaction targets.
- Previous experience in Conference & Events Coordination, Hotel Sales or Hospitality preferred.
- Experience using Delphi and Opera is highly desirable.
- Excellent organisational and time management skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
- High attention to detail.
- Positive, professional and proactive attitude.
- Full Australian working rights.
- Ability to work onsite.
At Accor, we believe Hospitality is a Work of Heart.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Grow your career, work with purpose and feel valued.
Benefits Your Way
- Time-time opportunity
- Career development opportunities across Accor Hotels worldwide
- Discounted accommodation and Food & Beverage from day one
- Access to Accor learning and development platforms
- Annual Service Recognition
- Paid Parental Leave
- Employee Assistance Program (EAP)
Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and support you to grow, learn and reach your full potential.
