We are seeking a visionary and enthusiastic Director of SPA to join our luxury property in Bahrain. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.
- Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioning
- Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety
- Create unique, personalized wellness experiences that reflect local culture and global trends
- Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service
- Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility
- Drive marketing initiatives and partnerships to increase spa visibility and revenue
- Implement sustainable practices and ensure compliance with industry regulations
- Collaborate with cross-functional teams to integrate spa services into the overall guest experience
- Stay abreast of industry trends and introduce innovative treatments and programs
- Ensure cultural sensitivity and adaptability in all aspects of spa operations
- Proven experience in spa management or luxury hospitality, with a track record of successful leadership
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
- Spa management certifications are a plus
- Strong financial acumen with experience in P&L management and revenue growth strategies
- Excellent team leadership and mentoring skills
- Proficiency in business planning, budgeting, and operational efficiency
- In-depth knowledge of spa treatments, therapies, and wellness program development
- Experience in marketing, branding, and customer service excellence in a luxury environment
- Demonstrated ability to create and implement innovative wellness strategies
- Strong understanding of sustainability practices in the spa industry
- Cultural sensitivity and awareness, with the ability to work in a multicultural environment
- Proficiency in English required; Arabic language skills highly desirable
- Adaptability and resilience in a dynamic, fast-paced setting
- Exceptional communication and interpersonal skills
- Commitment to ongoing professional development and industry trend awareness
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
