In-Room Dining Server
This position is for a passionate individual with a strong desire to offer the best in-room dining experience to our guests. Early morning shifts starting at 6am.
What you will be doing:
- Consistently offer professional, friendly and engaging service
- Provide the best in-room dining experience while interacting with guests
- Assist as server in other venues when needed
- Assist guests regarding menu items in an informative and helpful way over the phone
- Shifts include early mornings, weekends, and holidays. May have to work evening shifts periodically.
- Follow outlet policies, procedures and service standards
- Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
- Follow all safety and sanitation policies when handling food and beverages
- Adhere to payment and cash handling procedures
- Other duties as assigned
Your experience and skills include:
- Previous experience as server in luxury setting an asset
- Excellent communication and organizational skills
- Full professional working proficiency in spoken English required, both verbal and non-verbal
- Computer literacy required for all new and ongoing training programs conducted virtually
- Strong interpersonal and problem solving abilities
- Proven ability to resolve guest concerns
- Highly responsible & reliable
- Previous point of sale system experience an asset
- Of legal age to serve alcohol
- Food handler & TABC certifications required
- Ability to work well under pressure in a fast paced environment, and without supervision
- Ability to multi task and work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical aspects of the position include but are not limited to:
- Endure various physical movements throughout the work areas
- Constant standing and walking
- Exert physical effort in carrying items (up to 40 pounds)
- Frequent lifting, kneeling, pushing, and pulling
- Occasional ascending or descending ladders, stairs and ramps
What’s in it for You?
Complimentary Shift Meal: Savor delicious meals on us during your shifts!
Exclusive Employee Benefit Card: Unlock discounted room rates at Accor hotels worldwide, making travel more affordable.
Professional Development: Enhance your skills with learning programs through our Academy, tailored for your growth.
Make a Positive Impact: Get involved in our Corporate Social Responsibility initiatives, like Planet 21, and contribute to meaningful change.
Career Advancement Opportunities: Take your career to new heights with opportunities for national and international promotions.
