SO/ Sotogrande, a luxurious resort located in the beautiful Sotogrande, Spain, is seeking a friendly and enthusiastic Receptionist Trainee to join our team. This exciting opportunity offers a chance to kickstart your career in the hospitality industry while learning from experienced professionals in a dynamic environment.
- Assist in welcoming and greeting guests upon arrival, ensuring a positive first impression
- Learn to process check-ins and check-outs efficiently using the hotel's property management system
- Support the front desk team in handling guest inquiries and requests
- Assist in managing room assignments and maintaining accurate guest records
- Learn to handle basic administrative tasks, including answering phone calls and emails
- Shadow experienced staff to understand hotel operations and guest service standards
- Participate in training sessions to develop skills in customer service and hotel procedures
- Assist in promoting hotel services and amenities to enhance guest experience
- Learn to handle basic financial transactions, including cash handling and credit card processing
- Collaborate with other departments to ensure seamless guest experiences
- Agreement with the school is required
- Strong interest in pursuing a career in the hospitality industry
- Excellent communication skills in English and Spanish
- Basic computer skills and ability to learn new software systems quickly
- Customer-oriented mindset with a friendly and professional demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Basic organizational skills and attention to detail
- Flexibility to work various shifts, including weekends and holidays
- Positive attitude and eagerness to learn
- Monthly internship allowance.
- Shared accommodation with other internship students.
- Staff dining facilities available during working shifts.
- Training and development program within the Front Office department.
- Exclusive discounts on hotel services.
