Provide administrative and coordination support to the Director of Sales and Sales team, as directed.
Assist with handling sales enquiries, quotations, proposals, contracts and related correspondence based on instructions from the Sales team.
Follow up on pending enquiries and client requirements as assigned, and coordinate with the relevant resort departments to ensure timely communication and execution.
Maintain accurate and up-to-date sales records, databases, contracts, reports, client information and promotional materials.
Assist in coordinating FAM trips, site inspections, trade shows, exhibitions, business trips and other sales-related activities as directed by the Sales team.
Coordinate with Reservations, Revenue, Front Office, F&B, Marketing, Events and Operations to support the smooth execution of confirmed sales activities and client requirements.
Assist with client and trade partner servicing, including responding to requests, sharing information and following up on sales leads as assigned.
Support the Sales team in identifying and following up on upselling and cross-selling opportunities, where required.
Update and maintain information accurately in hotel sales and operating systems.
Carry out other sales administration and coordination duties as assigned by the Director of Sales
Diploma or Bachelor's degree in Tourism, Hospitality Management, Business Administration, Events Management, Marketing or a related field.
Minimum 1 year of experience in a similar capacity, preferably within a hotel or resort environment.
Previous experience in a luxury hotel or resort is preferred.
Experience in a remote island resort or destination is an advantage.
Experience with travel agents, tour operators, DMCs or other hospitality partners is an advantage.
Excellent reading, writing and verbal proficiency in English.
Proficient in Microsoft Excel, Word, PowerPoint and Outlook.
Previous experience with hotel systems such as Fusion, OPERA, Materials Control (MC) and/or CRM systems is preferred.
Competitive tax-free remuneration package
Monthly service charge distribution
Comprehensive medical insurance coverage
Annual vacation leave with a company-provided return flight ticket as per company policy
Accommodation, meals, uniforms, and exclusive employee benefits
Job details are sourced from the employer's original posting.
