Main Duties and Responsibilities:
- To provide a courteous, professional, efficient and flexible service at all times, following Rixos Hotels Standards of Performance.
- To perform all duties and tasks in the assigned place of work.
- To work in an environment of Team Work and lateral service.
- To undertake any reasonable tasks and secondary duties as assigned by the Chief Steward and Supervisor.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To strictly adhere to the opening and closing procedures established for the department
- To be fully conversant with all services and facilities offered by the hotel.
- To perform opening and closing procedures established for the place of work as assigned.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To have a clear understanding of the HACCP procedures put in place and their purpose.
- To monitor operating supplies and reduce spoilage and wastage.
- To perform general cleaning duties as assigned by the Assistant Chief Steward or Stewarding Supervisor
- To clean and wash dishes according to the established performance standards.
- To clean and wash pots, pans and other kitchen utensils according to performance standards.
- To empty rubbish bins according to the garbage schedules
- To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
- To ensure that the work area is kept clean and organized at all times.
- To exercise careful use of operating supplies in order to reduce spoilage and wastage.
- To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly, courteous and professional service at all times.
- To maintain good working relationships with colleagues and all other departments.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To attend training and meetings as and when required.
- High School diploma or equivalent.
- Prior stewarding experience preferred.
- Physical stamina and reliability.
- Attention to cleanliness and detail.
- Ability to follow instructions
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
