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    AC

    Accuserve

    Property Restoration

    Managed Repair Examiner - Remote

    Any, United StatesRemoteFull-time$19 – $22 / hourPosted 1w ago
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    Job description

    Who Is Accuserve:

    Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property.

    Job Summary:

    A Managed Repair Examiner is responsible for management of Direct Repair Network files, using excellent written and verbal communication to ensure that clientele receive the highest level of customer service and company objectives are met.

    Job Duties and Responsibilities:

    • Make inbound/outbound calls and respond to electronic information requests pertinent to file management
    • Build and maintain relationships with policyholders, clients, and contractors through friendly and prompt handling of files
    • Interpret and analyze policyholder inquiries regarding process and status of files
    • Take ownership of any file inquiries or issues related to scheduling, inspections, estimate completion, and completion of contractor work
    • Communicate a clear plan of action to resolve any policyholder, client, or contractor issues using specified company guidelines
    • Document file status and ongoing progression within the direct repair network file handling systems using clear and effective language
    • Review and upload any documentation received pertinent to specific policyholder files
    • Perform other duties as assigned

    Job details are sourced from the employer's original posting.

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    AC

    About the company

    Accuserve

    This company appears to be involved in property restoration and repair services, likely for insurance claims, based on the job description mentioning reconstruction, board-up, tarp assignments, contents, fire mitigation, and repairs.

    View all Accuserve jobs
    Industry
    Property Restoration
    Open roles
    11

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