Title: Office Admin/Communications Associate
Status: Non-Exempt/Administrative
Department: Call Center
Reports to: Director of Operations
Location: On Site
Wage/Salary: $10.25 per hour
Scheduling: 25-40 Hours Per Week
Application Process: Resume Required
We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.
Office Administration primary duties include:
- Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly
- Implement and monitor projects as directed by management, and see the programs through to completion
- Generate memos, emails and reports when appropriate
- Maintain office supplies by checking inventory and order items
- Respond to questions and requests for information
- Answer incoming calls and emails, and assume other receptionist duties when needed
Communications/Marketing primary duties include:
- Build and manage a rich content that attracts a qualified audience to our owned properties (including newsletters, whitepapers, social media posts, reports, webinars, infographics, etc.).
- Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers).
- Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant.
- Run regular social promotions and campaigns and track their success (e.g., Twitter chats, LinkedIn discussions, etc.).
- Responsible for assisting with hiring manager’s duties including: online job postings, reviewing resumes and applications, setting up interview appointments, interviewing prospective employees, researching candidates who previously worked for ACD Direct and aiding in hiring decisions.
- Coordinates, implements and supports social media marketing projects, processes and programs
- Proficiency in MS Office with expertise in Microsoft Word, Outlook and Excel
- Ability to analyze and revise operating practices to improve efficiency
- Detail oriented and comfortable working in a fast-paced office environment
- Exceptional communication skills
- Superior organization skills and dedication to completing projects in a timely manner
All your information will be kept confidential according to EEO guidelines.
