Job Summary:
The Accounts Receivable Specialist supports the financial processes by managing invoicing, collections, customer accounts, and sales administration. The role ensures accurate records, prepares reports, resolves customer inquiries, and collaborates with internal teams to support efficient operations.
Principal Duties & Responsibilities:
- Prepare, review, and issue customer invoices accurately and in a timely manner.
- Support the sales team with order processing, customer account maintenance, and administrative tasks.
- Respond to customer inquiries related to invoices, payments, and account information.
- Process credit notes, invoice adjustments, and resolve billing discrepancies.
- Maintain accurate records and ensure data integrity in ERP system.
- Prepare routine reports.
- Collaborate with internal stakeholders to ensure an efficient order-to-cash process and provide general administrative support as needed.
- Perform other duties as assigned.
Required Education, Experience and Skills:
- A degree or equivalent qualification, ideally in business administration, finance or accounting is preferred.
- Experience in administration, finance, sales support, or customer service is a plus.
- Strong attention to detail and accuracy.
- Good organizational, time management, and problem-solving skills.
- Excellent written and verbal communication skills.
- High level of integrity and confidentiality.
- Proficiency in the Microsoft Office Suite (especially Excel). Experience with Oracle NetSuite or other ERP systems is a plus.
- Fluent written and spoken English; other languages are an advantage.
