Manager, Commercial Sales

Location: West-Knollendam, NL / Remote within Europe.

Job Summary: 

The Commercial Sales Manager is responsible for driving new customer acquisition by identifying, developing, and securing long-term commercial partnerships within the assigned market. The role focuses on expanding the customer base through strategic sales initiatives and cross selling the company's full portfolio of services.

Principal Duties & Responsibilities:

• Identify, pursue, and acquire new customers with a primary focus on securing long-term commercial contracts.
• Develop and execute a sales strategy for the assigned market that supports new business growth.
• Proactively identify new business opportunities and expand the company's customer portfolio.
• Promote and cross-sell the company's full range of services to both new and existing customers.
• Build and maintain executive-level relationships with prospective and existing customers.
• Lead complex commercial negotiations and conclude agreements in compliance with company policies and regulations.
• Analyze market trends, customer needs, and the competitive landscape to identify new sales opportunities and recommend strategic initiatives.
• Manage the sales pipeline using CRM and sales analytics, ensuring accurate forecasting and effective opportunity management.
• Collaborate closely with Commercial, Operations, ULD Management, and other cross-functional teams to develop customer solutions that support acquisition and growth objectives.
• Conduct customer business reviews and identify opportunities to expand relationships through additional services and long-term partnerships.
• Represent the company at customer meetings, industry events, and trade shows to generate leads, strengthen market presence, and promote the company's brand.
• Contribute to the continuous improvement of commercial processes, sales tools, and best practices.
• Coach and support colleagues by sharing market knowledge, commercial insights, and best practices.
• Perform other duties as assigned.

Required Education, Experience and Skills:

• A degree or equivalent qualification, ideally in business administration, sales, marketing or logistics.
• Min. 5 years of international commercial sales/business development experience in logistics, transport, or forwarding industry. Proven track record of closing large deals.
• Customer centricity, relationship management skills, as well as passion and ability to manage strategic key accounts.
• Commercial and sales acumen, contract management and negotiation skills.
• Strategic, innovative, and analytical thinking skills.
• Leadership skills, teamwork and cross-functional collaboration, and communication.
• Adaptability and result-orientation.
• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) and proficient use of CRM tools.
• Fluent written and spoken English; other languages are an advantage.

Other Requirements: Willingness and ability to travel frequently.