Community Banking Specialist
Relationship Banker | Universal Banker | Platform Specialist
Location: Frederick, MD (Downtown)
Help customers achieve their financial goals while becoming a trusted resource within your community.
At ACNB Bank, we're looking for a relationship-focused banking professional who enjoys building long-term customer relationships, uncovering financial needs, and delivering tailored solutions. If you've developed a successful track record in branch banking and thrive in both service and sales, we'd like to speak with you.
This role offers the opportunity to become a key financial resource for customers while contributing directly to the growth and success of one of our community bank offices.
What You'll Accomplish
Within your first year, you will:
- Become a trusted advisor to customers by deepening relationships and identifying opportunities to improve their financial well-being.
- Consistently achieve individual sales and service objectives while contributing to office-wide goals.
- Develop strong referral partnerships with Mortgage, Wealth Management, Commercial Banking, and other business lines.
- Deliver exceptional customer experiences that improve satisfaction, retention, and relationship growth.
- Ensure all account openings, lending activities, and customer transactions are completed accurately and in full compliance with regulatory requirements.
- Build a strong presence within the local community and represent ACNB Bank professionally inside and outside the branch.
What You'll Do
As a Community Banking Specialist, you'll balance relationship management, sales, and operational responsibilities by:
- Conducting financial conversations to understand customer goals and recommend appropriate solutions.
- Opening consumer and business deposit accounts.
- Processing consumer loan and credit applications.
- Identifying opportunities for cross-selling and referrals.
- Proactively contacting customers to strengthen relationships and uncover additional banking needs.
- Maintaining a thorough understanding of ACNB Bank products, services, and competitive offerings.
- Assisting with branch operations and customer transactions while supporting overall office success.
- Managing risk through adherence to bank policies, procedures, and regulatory guidelines.
What We're Looking For
We're seeking candidates who have demonstrated success building customer relationships and achieving sales goals within a retail banking environment.
Preferred Background
- Top candidates will typically have 2-3 years of successful branch banking experience and a proven track record of meeting sales and relationship-building goals.
- Experience opening deposit accounts and discussing consumer lending products.
- Strong knowledge of banking products and services.
- Ability to identify customer needs and recommend appropriate financial solutions.
- Proficiency with Microsoft Office applications and banking technology platforms.
- Strong communication, organizational, and relationship-building skills.
- Familiarity with the local market and community is highly desirable.
Required
- High school diploma or equivalent.
- Valid driver's license.
Why Join ACNB Bank?
At ACNB Bank, you'll have the opportunity to make a real impact on customers, businesses, and the communities we serve. We provide a supportive environment where relationship-building, professional growth, and exceptional service are recognized and rewarded.
Benefits Include
- Medical (beginning the first of the month following hire), Dental, and Vision Insurance
- Supplemental health programs
- 401(k) with up to 4% employer match
- Generous PTO package
- 12 paid bank holidays
- Professional development and career advancement opportunities
- Employee recognition and service awards
- This position typically pays around $21-24/hour, but may be higher based on previous experience.
Ready to Grow Your Banking Career?
If you're passionate about helping customers succeed and have a proven track record in relationship banking, we encourage you to apply today.
Apply online: https://www.acnb.com/careers-employment
Location: 2 North Market Street, Frederick, MD 21701 (Parking garage passes are provided)
ACNB Bank is an Equal Opportunity Employer.
