The Full-Time Google Tech Specialist will assess customer support needs, troubleshoot, or diagnose issues and thoroughly explain potential solutions to all knowledge levels including soft pass off to alternative support solutions in Google's retail store. The Tech Specialist will provide assistance for customer product post-sale set up support, manage customer queues, prioritize resources and resolve customer escalations in a fast-paced environment.
Pay Range: $24 - $27 per hour
Job details are sourced from the employer's original posting.
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Acosta works with major consumer brands (CPG) to execute product placement through plan-o-grams, void corrections, stock rotation, building displays, and completing surveys and audits in retail locations.