Provides merchandising evaluation via photo and service order review. Provides premium customer service, dependable 360 knowledge, and a clear path of resolution and/or escalation via calls, chats, text, and email from Acosta, Premium and Crossmark employees as well as retail store associates/managers. Walmart Volt inventory software administration, Premium 360, onboarding, and eLearning support. Assists new employees and peers with daily OSC operations. Other duties as required.
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Acosta works with major consumer brands (CPG) to execute product placement through plan-o-grams, void corrections, stock rotation, building displays, and completing surveys and audits in retail locations.