We are accepting applications for the following position:
OFFICE MANAGER
RESPONSIBILITIES:
- Manage the day-to-day operations of the IEL administrative office and customer service staff.
- Provide administrative support to the General Manager and Finance Team, including correspondence, reports, meetings and follow-up of action items.
- Ensure telephone calls, emails, customer enquiries and complaints are handled promptly and professionally.
- Coordinate administrative communication between Management, Generation, T&D and Little Cayman operations.
- Maintain accurate and confidential company, employee, customer and financial records.
- Support the finance team with accounts payable/receivable, invoices, purchase orders, reconciliations, financial reporting and audit documentation.
- Coordinate purchasing, suppliers, quotations, orders and supporting documentation.
- Coordinate staff training, meetings and other administrative arrangements.
- Maintain high standards of customer service, office organization, professionalism and internal controls.
- Perform other duties as assigned by the General Manager or Finance Team.
QUALIFICATIONS:
- Associate's or Bachelor's degree in Business Administration, Management, Accounting, Human Resources or a related field preferred.
- Minimum of 5 years of relevant administrative, office management, finance support or similar experience.
- Experience in a utility, regulated business, financial or customer service environment would be an asset.
- Strong leadership and staff supervisory skills.
- Strong written and verbal communication skills.
- Excellent customer service and interpersonal skills.
- Strong organizational and time-management skills.
- Able to multitask effectively and manage competing priorities.
- Strong problem-solving skills and attention to detail.
- Working knowledge of basic accounting and financial administration.
- Proficient in Microsoft Outlook, Word, Excel and PowerPoint.
- Ability to prepare professional correspondence, reports and spreadsheets.
- Ability to work independently and exercise sound judgment.
- Ability to handle confidential and sensitive information appropriately.
- Ability to communicate effectively with Management, employees, customers, suppliers, Government agencies and other stakeholders.
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
- Primarily office-based working environment.
- Regular use of computers, telephones and other office equipment.
- Frequent sitting, standing and walking throughout the workday.
- May occasionally be required to visit IEL generation, T&D or Little Cayman operational facilities.
Salary: CI$63,000 – CI$75,000 per annum
Benefits: In accordance with Cayman Islands law
Location: Cayman Brac
Employment Type: Full Time
Number of Positions: 1
