We are now accepting applications for the following position:
RECREATION INSTRUCTOR
RESPONSIBILITIES INCLUDE:
- Deliver exceptional, personalized guest service and create memorable recreational experiences.
- Serve as an ambassador for Palm Heights' ocean, recreation, wellness, and family programming, while promoting environmental awareness and responsible ocean recreation.
- Safely lead water-based activities including snorkeling, swimming, paddleboarding, kayaking, and other approved experiences.
- Facilitate engaging recreational, aquatic, and family-friendly activities for guests of all ages, including swimming, snorkeling, arts & crafts, mini golf, and other resort experiences.
- Promote responsible ocean recreation, environmental awareness, and adherence to safety standards.
- Support wellness, fitness, and lifestyle programming as assigned and within certification requirements.
- Assist with the setup, maintenance, inspection, distribution, and storage of recreational and watersports equipment.
- Monitor activity, beach, and pool areas to ensure guest safety and an exceptional presentation of facilities.
- Respond to incidents and emergencies in accordance with established procedures and complete required documentation.
- Promote resort activities and build positive guest relationships to enhance participation and satisfaction.
- Complete opening, closing, and operational duties while maintaining Palm Heights luxury service standards.
- Collaborate with all departments to deliver a seamless guest experience.
- Perform other duties as assigned.
QUALIFICATIONS:
- Minimum two (2) years of experience in recreation, watersports, aquatics, hospitality, wellness, or a related field preferred.
- High School Diploma or equivalent required.
- Strong swimming ability required.
- CPR and First Aid certification required or obtainable within a designated period after hire.
- Passion for creating memorable ocean-based and recreational guest experiences.
- Lifeguard, Water Rescue, Swim Instructor, or related certifications preferred.
- Previous experience in a luxury hotel, resort, recreation, or outdoor-programming environment preferred.
- Strong communication, interpersonal, and guest-service skills.
- Ability to engage confidently with adults, children, and families.
- Commitment to safety, teamwork, and service excellence.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Ability to work outdoors, lift and move equipment, and work flexible schedules including weekends and holidays.
Hourly Wage: USD$12.00 - USD$15.00 per hour + gratuities
Benefits: In accordance with Cayman Islands law
Location: Palm Heights, Grand Cayman
Employment Type: Full-Time
